This document is an electronic record in terms of the Information Technology Act, 2000 and Rules thereunder pertaining to electronic records as applicable and amended from time to time. This electronic record is generated by a computer system and does not require any physical or digital signatures. This document is published in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediaries Guidelines and Digital Media Ethics Code) Rules, 2021 that require publishing the rules and regulations, privacy policy, and the terms and conditions for access or usage of (www.wedawesome.com)(the "Website") / WedAwesome (the “App”) .
PLEASE READ THE FOLLOWING TERMS AND CONDITIONS VERY CAREFULLY BEFORE USING THE WEBSITE /APP. ACCESSING, BROWSING OR OTHERWISE USING THE WEBSITE /APP, IMPLIES YOUR AGREEMENT TO BE BOUND BY ALL THESE TERMS AND CONDITIONS ("Agreement").
SRI POOJYAYA GLOBAL SOLUTIONS, a company registered under the Companies Act, 2013, having its registered office at [205, Kalyan Kuteer, Street no.1, Bhavani Nagar, Hyderabad. 500076, Telangana, India], hereinafter referred to as PGS / The Company, owns the Website / App and any subdomains, provided to you under the terms and conditions of this Wed Awesome Terms of Service ("Terms of Service"), and any operating rules or policies that may be published by WedAwesome.com at the URL: (www.wedawesome.com). The Terms of Service comprise the entire agreement between you and PGS and supersede all prior agreements between the parties regarding the subject matter contained herein. BY COMPLETING THE REGISTRATION PROCESS, OR USING THE WEBSITE / APP, YOU AGREE TO BE BOUND BY ALL OF THE TERMS AND CONDITIONS HEREIN. You may continue to use the Website / App as long as you adhere to these Terms of Service.
Use of the Services is void where prohibited. By using this service, you represent and warrant that you have the right, authority, and capacity to enter into this Agreement and to abide by all the Terms and Conditions of this Agreement.
You are required to register with the Website / App if you want to view/shortlist/review wedding service providers listed on the Website / App and/or write a review, create a profile, gift recipients, create and access your reminders, and view and edit your profile. To register with the Website/App, you must supply a valid mobile number/email address, which will be used as a unique identifier for your account, and a password. By registering on the Website / App, you confirm that the mobile number submitted by you for verification/registration or alternative number if any provided, is not registered with the Do Not Disturb/National Customer Preference Register and you shall not initiate any complaint. You further confirm that even if you are registered with the telecom service provider under the category Do Not Disturb/National Customer Preference Register, the calls from WedAwesome either to the verified mobile number or alternative number if any provided shall not be treated as promotional calls. By using the Website / App, you hereby consent to receive communication including promotional communications through any medium of communication such as electronic mails, calls, SMS, or through WhatsApp messages from PGS or other portals owned by PGS or its alliance partners or service providers.
(www.wedawesome.com) provides users with a list of wedding service providers such as wedding photographers, wedding decorators, wedding caterers, bridal makeup artists, mehndi artists, wedding jewellers, honeymoon packages, gifts, wedding pundits, DJs, wedding car, wedding venues, etc., based on geographical location and several other parameters including price range. The Website / App is a one-point solution for arranging all wedding-related services. The Website / App also provides the facility of creating a wedding website for couples along with complete information about the wedding service and wedding-related products facilitators like banquets, catering, etc., a complete advertising model. You acknowledge that the Website / App is a platform wherein the vendors list their products and services and as such PGS/(www.wedawesome.com)does not verify the authenticity of vendors or confirm any statement or details provided by any of the vendors/service providers listed on the Website / App and it is for the user to verify the credentials of the service provider and then finalize the deal with them. Under any circumstances, PGS shall not be responsible for any service or goods assured to be delivered by the Vendor registered on our Website or App.
You are aware that the Website / App is an Intermediary under the Information Technology Act, 2000 and its Rules thereon. By using the Website / App, you agree and understand you may interact with third-party service providers/vendors for availing services, that may result in loss or damage, either as a result of negligence or because of other reasons. Notwithstanding anything to the contrary herein, to the fullest extent allowed by law, you agree to waive and discharge all claims, release PGS / WedAwesome.com from all liability and indemnify and hold harmless PGS / (www.wedawesome.com), its subsidiaries, affiliates, officers, agents, and other partners and employees, from any and all liability on account of, or in any way resulting from injuries and damages in any way connected with any products/service purchased from third-party vendors/service providers by way of using the website. You agree and understand and intend that this assumption of risk and release of PGS is binding upon you and your heirs, executors, agents, administrators, and assigns, and includes any minors accompanying you at the events.
PGS /(www.wedawesome.com) shall not be liable for any indirect, incidental, special, or consequential damages, including but not limited to damages for loss of profits, use, data, or other intangibles, even if /(www.wedawesome.com) has been advised of the possibility of such damages, resulting from the (i) use or the inability to use the service; (ii) cost of procurement of substitute goods and services; (iii) any goods or services purchased or obtained or content received or transactions entered into with WedAwesome.com or the wedding service providers listed on WedAwesome.com or a third party through the use of the (www.wedawesome.com) service; (iv) or unauthorized access to your account or alteration of your account or data. You specifically agree that PGS / www.wedawesome.com) is not responsible or liable to you or anyone else for any unlawful, harassing, defamatory, abusive, threatening, harmful, vulgar, obscene, sexually explicit, or otherwise objectionable conduct or speech of any other party on or through the WedAwesome.com service, or for any infringement or violation of your rights by any other party, including but not limited to intellectual property rights, rights of publicity, or rights of privacy. Some jurisdictions do not allow the limitation or exclusion of liability for incidental or consequential damages; therefore, some of the above limitations may not apply to some users.
You are solely responsible for any data, text, graphics, messages, or other materials ("Content") which is transmitted, posted, or distributed by you through the Service, including but not limited to the contents of your information or reviews. All Content posted by you is your sole responsibility. WedAwesome.com does not control the Content posted by users such as yourself via the Service and, as such, does not guarantee the accuracy, integrity, or quality of such Content. Under no circumstances will WedAwesome.com be liable in any way for any Content including but not limited to profile/posts/photos/videos, etc., posted by the wedding service providers or any user or third party, including, but not limited to, liability for any errors or omissions in any Content or for any loss or damage of any kind incurred as a result of the use of any Content posted via the Service. Subject to the terms of (www.wedawesome.com) Privacy Policy, you agree that your information will be shared with the wedding service providers, or if you post any Content on the Website / App, you grant to (www.wedawesome.com), and its successors and assigns, a non-exclusive, worldwide, royalty-free, perpetual, non-revocable license, in and to the Content, to distribute, display, modify, redistribute, sublicense and reproduce such Content to the wedding service providers, other users of the Service and to third parties with whom (www.wedawesome.com) has a relationship. You also grant (www.wedawesome.com) the right to authorize the downloading and printing in whole or in part of any Content that you post to WedAwesome.com.
In the event you come across any violation by another user including but not limited to having content in the website that is obscene, menacing, grossly offensive, harming minors, infringing copyright, patents, etc., or another user is impersonating, etc. you may then please be free to provide your concerns in writing or email us with a digital signature to: Email: (grievanceteam@wedawesome.com)
Grievance Officer: [K. Krishna Rao. BA, BL.]
Contact Address: SRI POOJYAYA GLOBAL SOLUTIONS, [[205, Kalyan Kuteer, Street no.1, Bhavani Nagar, Hyderabad. 500076, Telangana, India]
The Grievance office shall be available between 10 am till 6 pm Indian Standard Time from Monday to Saturday excluding Sunday and public holidays in India. The Grievance officer is appointed as per Rule 3 (2) of the Information Technology (Intermediaries Guidelines and Digital Media Ethics Code) Rules, 2021. Any and all complaints to the Grievance Officer shall be in writing. The Grievance Officer shall handle complaints in relation to the following violation by the User of computer resource as the User is not entitled to host, display, upload, modify, publish, transmit, store, update, or share any information on the Website/App that –
A. belongs to another person and to which the user does not have any right.
B. is obscene, pornographic, paedophilic, invasive of another's privacy including bodily privacy, insulting or harassing on the basis of gender, libellous, racially or ethnically objectionable, relating or encouraging money laundering or gambling, or otherwise inconsistent with or contrary to the laws in force;
C. is harmful to a child.
D. infringes any patent, trademark, copyright, or other proprietary rights
E. deceives or misleads the addressee about the origin of the message or knowingly and intentionally communicates any information which is patently false or misleading in nature but may reasonably be perceived as a fact.
F. impersonates another person.
G. threatens the unity, integrity, defence, security, or sovereignty of you acknowledge and accept changes to the Terms of Service.
This document is an electronic record in terms of the Information Technology Act, 2000 and Rules thereunder pertaining to electronic records as applicable and amended from time to time. This electronic record is generated by a computer system and does not require any physical or digital signatures. This document is published in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediaries Guidelines and Digital Media Ethics Code) Rules, 2021 that require publishing the rules and regulations, privacy policy, and the terms and conditions for access or usage of (www.wedawesome.com) (the "Website") / (the “App”).
PLEASE READ THE FOLLOWING TERMS AND CONDITIONS VERY CAREFULLY BEFORE USING THE WEBSITE / APP. ACCESSING, BROWSING, OR OTHERWISE USING THE WEBSITE / APP IMPLIES YOUR AGREEMENT TO BE BOUND BY ALL THESE TERMS AND CONDITIONS ("Agreement").
Acknowledgments and Acceptance of Terms of Service Sri Poojaya Global Solutions, hereinafter referred to as "PGS / The Company," owns the Website / App and any subdomains, provided to you under the terms and conditions of this Poojaya Terms of Service ("Terms of Service"), and any operating rules or policies that may be published by Poojaya.com at the URL: (www.wedawesome.com) .
The Terms of Service comprise the entire agreement between you and PGS and supersede all prior agreements between the parties regarding the subject matter contained herein. BY COMPLETING THE REGISTRATION PROCESS, OR USING THE WEBSITE / APP, USER AGREES TO BE BOUND BY ALL OF THE TERMS AND CONDITIONS HEREIN. You may continue to use the Website / App as long as you adhere to these Terms of Service.
Services Void Where Prohibited Use of the Services is void where prohibited. By using this service, you represent and warrant that you have the right, authority, and capacity to enter into this Agreement and to abide by all the Terms and Conditions of this Agreement.
Registration You are required to register with the Website / App if you want to view, shortlist, or review service providers listed on the Website / App and / or write a review, create a profile, gift recipients, create and access your reminders, and view and edit your profile. To register with the Website / App, you must supply a valid mobile number / email address, which will be used as a unique identifier for your account, and a password. By registering on the Website / App, you confirm that the mobile number submitted by you for verification / registration or alternative number if any provided, is not registered with the Do Not Disturb / National Customer Preference Register and you shall not initiate any complaint. You further confirm that even if you are registered with the telecom service provider under the category Do Not Disturb / National Customer Preference Register, the calls from Poojaya either to the verified mobile number or alternative number if any provided shall not be treated as promotional calls. By using the Website / App, you hereby consent to receive communication, including promotional communications through any medium of communications such as electronic mails, calls, SMS, or through WhatsApp messages from PGS or other portals owned by PGS or its alliance partners or service providers.
(www.wedawesome.com) provides users with a list of service providers such as photographers, decorators, caterers, makeup artists, mehndi artists, jewellers, honeymoon packages, gifts, pundits, DJs, cars, venues, etc., based on geographical location and several other parameters including price range. The Website / App is a one-point solution for arranging all the related services. The Website / App also provides the facility of creating a website for couples along with complete information about the service and products facilitators like banquets, catering, etc., a complete advertising model. You acknowledge that the Website / App is a platform wherein the vendors list their product and services and as such PGS / Poojaya.com does not verify the authenticity of vendors or confirm any statement or details provided by any of the vendors/service providers listed in the Website / App, and it is for the user to verify the credentials of the service provider and then finalize the deal with them. Under any circumstances, PGS shall not be responsible for any service or goods assured to be delivered by the Vendor registered in our Website or App.
Limitation of Liability You are aware that the Website / App is an Intermediary under the Information Technology Act, 2000 and its Rules thereon. By using the Website / App, you agree and understand you may interact with third-party service providers / vendors for availing services, that may result in loss or damage, either as a result of negligence or because of other reasons. Notwithstanding anything to the contrary herein, to the fullest extent allowed by law, you agree to waive and discharge all claims, release PGS / Poojaya.com from all liability and indemnify and hold harmless PGS / Poojaya.com, its subsidiaries, affiliates, officers, agents, and other partners and employees, from any and all liability on account of, or in any way resulting from injuries and damages in any way connected with any products/service purchased from third-party vendors / service providers by way of using the website. You agree and understand and intend that this assumption of risk and release of PGS is binding upon you and your heirs, executors, agents, administrators and assigns, and includes any minors accompanying user at the events.
PGS / (www.wedawesome.com) shall not be liable for any indirect, incidental, special, or consequential damages, including but not limited to damages for loss of profits, use, data, or other intangibles, even if (www.wedawesome.com) has been advised of the possibility of such damages, resulting from the (i) use or the inability to use the service; (ii) cost of procurement of substitute goods and services; (iii) any goods or services purchased or obtained or content received or transactions entered into with (www.wedawesome.com) or the service providers listed in Poojaya.com or a third party through the use of the(www.wedawesome.com) service; (iv) or unauthorized access to your account or alteration of your account or data. You specifically agree that PGS /( www.wedawesome.com ) is not responsible or liable to you or anyone else for any unlawful, harassing, defamatory, abusive, threatening, harmful, vulgar, obscene, sexually explicit, or otherwise objectionable conduct or speech of any other party on or through the Poojaya.com service, or for any infringement or violation of your rights by any other party, including but not limited to intellectual property rights, rights of publicity, or rights of privacy. Some jurisdictions do not allow the limitation or exclusion of liability for incidental or consequential damages; therefore, some of the above limitations may not apply to some users.
You are solely responsible for any data, text, graphics, messages, or other materials ("Content") which are transmitted, posted, or distributed by you through the Service, including but not limited to the contents of your information or reviews. All Content posted by you is your sole responsibility. Poojaya.com does not control the Content posted by users such as yourself via the Service and, as such, does not guarantee the accuracy, integrity, or quality of such Content. Under no circumstances will Poojaya.com be liable in any way for any Content including but not limited to profiles, posts, photos, videos, etc., posted by the service providers or any user or third party, including, but not limited to, liability for any errors or omissions in any Content or for any loss or damage of any kind incurred as a result of the use of any Content posted via the Service. Subject to the terms of Poojaya.com Privacy Policy, you agree that your information will be shared with the service providers, or if you post any Content on the Website / App, you grant to Poojaya.com, and its successors and assigns, a non-exclusive, worldwide, royalty-free, perpetual, non-revocable license, in and to the Content, to distribute, display, modify, redistribute, sublicense, and reproduce such Content to the service providers, other users of the Service, and to third parties with whom Poojaya.com has a relationship. You also grant Poojaya.com the right to authorize the downloading and printing in whole or in part of any Content that you post to Poojaya.com.
Grievance Cell In the event you come across any violation by another user including but not limited to having content on the website that is obscene, menacing, grossly offensive, harming minors, infringing copyright, patents, etc., or another user is impersonating, etc. you may then please be free to provide your concerns in writing or email us with a digital signature to: Email:(grievanceteam@wedawesome.com)
Grievance Officer: [K. Krishna Rao. BA.BL.] Contact Address: SRI POOJYAYA GLOBAL SOLUTIONS, [205, Kalyan Kuteer, Street No.1, Bhavani Nagar, Nacharam, Hyderabad, 500076, Telangana, India.]
The Grievance Officer shall be available between 10 am to 6 pm Indian Standard Time from Monday to Saturday excluding Sunday and public holidays in India. The Grievance Officer is appointed as per Rule 3 (2) of the Information Technology (Intermediaries Guidelines and Digital Media Ethics Code) Rules, 2021. Any and all complaints to the Grievance Officer shall be in writing. The Grievance Officer shall handle complaints in relation to the following violation by the User of computer resources:
1. belongs to another person and to which the user does not have any right.
2. is obscene, pornographic, paedophilic, invasive of another's privacy including bodily privacy, insulting or harassing on the basis of gender, libelous, racially or ethnically objectionable, relating or encouraging money laundering or gambling, or otherwise inconsistent with or contrary to the laws in force.
3. is harmful to children.
4. infringes any patent, trademark, copyright, or other proprietary rights.
5. violates any law for the time being in force.
6. deceives or misleads the addressee about the origin of the message or knowingly and intentionally communicates any information which is patently false or misleading in nature but may reasonably be perceived as a fact.
7. impersonates another person.
8. threatens the unity, integrity, defence, security, or sovereignty of India, friendly relations with foreign States, or public order, or causes incitement to the commission of any cognizable offense or prevents the investigation of any offense or is insulting other nations.
9. contains a software virus or any other computer code, file, or program designed to interrupt, destroy or limit the functionality of any computer resource.
10. is patently false and untrue, and is written or published in any form, with the intent to mislead or harass a person, entity, or agency for financial gain or to cause any injury to any person.
You must not use any feature of the Website / App service for chain letters, junk mail, or "Spamming." Do not use distribution lists to contact any person who has not given specific permission to be included. Sending unsolicited email advertisements ("Spam") is strictly prohibited. If you send Spam using any feature of the Website / App service, we reserve the right to immediately terminate your access and pursue legal action. Report any spamming activity by other users using the "Report Abuse" form available under a user's product review.
We may notify you via e-mail, postings on the site, or other reasonable means. You must provide notices to us in writing via e-mail or as expressly provided on the Website / App. We may broadcast, distribute, or display notices through the service to inform you of changes to the Terms of Service, the Service, the Privacy Policy, or other important matters. Such broadcasts constitute notice to you.
We respect your privacy. Our policies regarding Personally Identifiable Information, including what information we collect, how third parties affiliated with us collect information, and how this information is used, are governed by our Privacy Policy. By providing your explicit consent, we may use, store, process, and share your details with vendors/service providers to enable them to offer their services to you.
You are solely responsible for maintaining the confidentiality of your password and account. Notify us immediately of any unauthorized use or breach of security. Until notified of a security breach, you remain liable for any unauthorized use of the service through your account. You agree to provide current, complete, and accurate information when prompted by the Service and maintain and update this information as required. If any information provided during registration is inaccurate, we reserve the right to terminate your account.
Your right to use the Service is personal. You agree not to resell or make any commercial use of the Service without our express consent. Creating bots or other automated tools to abuse the Service is prohibited. Abuse or misuse of the service may result in account termination.
We reserve the right, but do not assume the responsibility, to monitor your conduct on the site. Your use of the Service must comply with all applicable laws and regulations. You agree not to:
• Use the Service for illegal purposes.
• Interfere with or disrupt networks connected to the Service.
• Use the Service in connection with chain letters, junk mail, surveys, contests, or pyramid schemes.
• Harvest or collect information about other users without their consent.
• Transmit any unlawful, harassing, defamatory, abusive, threatening, harmful, vulgar, obscene, or otherwise objectionable material.
• Infringe on the privacy or intellectual property rights of others.
• Encourage conduct that could constitute a criminal offense or violate any law.
• Interfere with another user's enjoyment of the Service.
• Create a false identity to mislead others.
• Use or provide any directory of users without permission.
• Transmit viruses or other harmful programs.
• Attempt to gain unauthorized access to the Service or other accounts.
• Engage in any conduct deemed inappropriate or unauthorized.
You agree to indemnify and hold us harmless from any claim or demand, including attorney fees, made by any third party due to or arising out of your use of the Service, violation of the Terms of Service, infringement of any intellectual property or other rights, or violation of any law.
You may terminate your participation in the Service at any time. We may also terminate the Service or your use of it at any time, with or without cause, by immediate termination. Upon termination, your right to use the Service ceases immediately. You must notify us of your termination and, if desired, the reasons for it. We are not obligated to forward any unread or unsent messages to you or any third party.
We are not liable for your interactions with any vendors, merchants, or individuals found on or through the Website / App. These dealings are solely between you and such third parties. We are under no obligation to resolve disputes between participants on the Service or between participants and any third party.
Links to third-party sites are not under our control, and we are not responsible for their content, products, or services. These websites are subject to their own policies and procedures.
Help ensure all users follow the terms by reporting any violations via the "Report Abuse" link under user reviews or by emailing us.
Your use of the Website / App is at your sole risk. The Service is provided "as is" and "as available." We disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will meet your requirements or be uninterrupted, timely, secure, or error-free. We are not responsible for the accuracy or reliability of information obtained through the Service or for any damage to your computer system or data loss from downloading material from the Service. No advice or information obtained from us creates any warranty not expressly stated herein.
We reserve the right to modify or discontinue the Service at any time. We may change the Terms of Service at any time. Material changes will be communicated via email or postings on the site. Continued use of the Service after changes constitutes acceptance of the new Terms of Service.
This Agreement shall be governed by and construed in accordance with the laws of India.
Any disputes arising under or relating to this Agreement shall be resolved by a Sole Arbitrator appointed by us, in accordance with the Arbitration and Conciliation Act, 1996. The arbitration shall be conducted in Hyderabad, in English. The arbitrator's award shall be final and binding.
The courts in Hyderabad shall have exclusive jurisdiction over any disputes arising from this Agreement.
This Refund Policy applies to services provided by Wed Awesome (www.wedawesome.com) and Sri Poojyaya Global Solutions (collectively referred to as "we", "us", or "our"). This policy outlines the terms and conditions under which refunds may be issued for services purchased through our platform. By using our services, you agree to this Refund Policy.
1.1 Eligibility for Refunds:
Refunds are only available for services that meet the criteria outlined in this policy. Services must be unused, and refund requests must be made within the specified time frame.
1.2 Non-Refundable Services:
Certain services, such as customized or personalized services, non-tangible digital goods, and services already rendered, are non-refundable.
2.1 How to Request a Refund:
To request a refund, please contact our customer service team at (refunds@wedawesome.com) with your order details, including the service purchased, date of purchase, and reason for the refund request. Refund requests must be made within 30 days of the purchase date.
2.2 Processing Time:
We aim to process all refund requests within 10 business days of receiving the request. You will receive an email notification once your refund has been processed.
2.3 Method of Refund:
Refunds will be issued to the original payment method used at the time of purchase. If the original payment method is no longer available, we will work with you to find an alternative method.
3.1 Service Not Delivered:
If a service you purchased was not delivered as described or not delivered at all, you are eligible for a full refund.
3.2 Service Quality Issues:
If you are dissatisfied with the quality of a service, please contact us within 10 days of service delivery. We will review your case and determine if a refund is appropriate.
3.3 Service Cancellation by Us:
If we need to cancel a service for any reason, you will receive a full refund.
4.1 Late Refund Requests:
Refund requests made after 30 days of purchase are not eligible for a refund.
4.2 Change of Mind:
Refunds will not be issued for a change of mind or dissatisfaction with the service provider's style or preferences, as long as the service was delivered as described.
4.3 Technical Issues:
Refunds will not be issued for technical issues caused by the user's equipment or internet connection. Please ensure your system meets the necessary requirements to access our services.
If you have any questions about our Refund Policy or need assistance with a refund request, please contact us at: Email: (refunds@wedawesome.com)
We reserve the right to update or modify this Refund Policy at any time. Any changes will be posted on this page with an updated effective date. By continuing to use our services after any changes, you agree to the revised Refund Policy.
Effective Date: (25/06/2024)
This Refund Policy was last updated on (25/06/2024).